Illinois Warm Line and National Suicide Prevention Hotline

This information and more is available on the IDES Website (https://www.dhs.state.il.us/).

Please share it with your friends and family. You never know who may benefit. Thank you.

Illinois Warm Line

If you or one of you family members has mental health and/or substance use challenges and would like to receive support by phone, call the Illinois Warm Line at 866-359-7953. Wellness Support Specialists are professionals who have experienced mental health and/or substance use recovery in their own lives. They are trained in recovery support, mentoring, and advocacy and are ready to listen and support you. The Warm Line is not a crisis hotline, but is a source of support as you recover or help a family member to recover.

  • Hours of Operation: Monday through Friday, 8am-5pm except holidays


National Suicide Prevention Hotline (24 hour)

If you or a loved one are experiencing a mental health crisis, you may call the 24-hour National Suicide Prevention Lifeline at: 1 (800) 273-TALK (8255). Caring staff will connect you with the closest possible crisis center in your area.


Crisis Text Line

The Crisis Text Line serves anyone, in any type of crisis, 24-hours a day. Text HELLO to: 741741. Trained crisis counselors will respond and help you.